daran chism

Review of World Toyota

I had the worst service experience ever today at t...

I had the worst service experience ever today at this dealership. Instead of doing what I asked them to do, they took it upon themselves to make the decision to not fix my vehicle without notifying me or advising me. Didn't even change my wiper blades that I asked for until the service advisor noticed it - while changing them, he placed them on my hood scratching the clear coat. Didn't even wash the vehicle like they do every other time I've been to this dealership. I will never go back to this dealership.