Tobias Ortlieb

Review of Windenreuther Hof

On the whole the hotel was OK, so we have 2 stars....

On the whole the hotel was OK, so we have 2 stars. We were very friendly received by the boss and got despite very late arrival a room upgrade. The hotel is very clean and the staff very friendly and accommodating. The breakfast is adequate and delicious. However, there are 3 star deduction, as we had during our 2-day stay probably very bad luck. The room lock was broken, so we did not come into the room after breakfast. Also the fan was broken on the table. For the second night we got a new room, but again there were some flaws. Shower gel in the shower was empty, the handkerchiefs at the sink as well. And the next morning at 7 o'clock a bell that was not known to us rang loudly. Well .....