Nicole Fleck

Review of Bob Rohrman Schaumburg Ford

We were referred to Rorhrman Ford by a friend who ...

We were referred to Rorhrman Ford by a friend who told us to ask for Nick Magdalin. We first dealt with Nick in July of 2016. His customer service was outstanding! He was very patient with us (we had a million questions) and we wound up leasing a 2016 Ford Fusion. After we left, Nick called to make sure everything was running smoothly. We have taken our car in a few times for service, and if we ever run into a problem, Nick always steps in to make sure we have the best experience possible, even when we were a little stressed out about a service repair we needed. We cannot compliment his attention to detail and caring nature when dealing with us enough!