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Andrew Treusch Review of Double tree by hilton downtown...
Hotel is fine, but reservation & billing service b...
Hotel is fine, but reservation & billing service by telephone is terrible. When I checked out, front desk told me zero balance owing, but a day later I found they debited my credit card over $400. Really difficult to contact their front desk; their phone system transfers you to a general call centre. After repeated attempts, when I finally got through to the hotel front desk, they said I had to email their accounting department next week, because their accounting section closed on the weekend. Avoid this hassle: stay somewhere else.
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