Susana Simonpietri

Review of The Ambrose Hotel

We stayed here for work some time ago (about a yea...

We stayed here for work some time ago (about a year and a half ago) and had a great stay. But this time around I found the hotel to be unkempt, run down and the staff generally slow and not too pleasant. We had a lot of issues with a gentleman at the front desk and they key making process. Keys never seemed to work which meant we kept having to go up and down from our room to the front desk to have them re-make only to get back up (several times) and realize they made them wrong again!
The upgraded room also did not math the pics online at all. The room was tiny, triangular shaped and extremely uncomfortable. We did not get refilled toiletries in our room during the 4 days there. Also, they do not provide you with drinking water in your room (which seems crazy to me given our room was over $350 a nigh and I felt like it was coffin sized). Generally this was a bad experience and I know we won't be booking here for work trips again.