They Support staff literally does nothing but say ...

They Support staff literally does nothing but say they are not responsible for anything that happens on the site, we are told to report those who break the rules, scam, or threaten other players in a real world manner however they NEVER do anything about it nor do they refund anything spent on the game even if you want the refund because of the constant faults in the game mechanics. Has potential to be more but the company is just concerned with getting all the money they can regardless of whether it is justified or not. I'm sure they will leave a reply saying they apologize for the problems I am having but my entire clan is leaving the game and canceling memberships that have been active for years because they simply refuse to help players