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Jessica Shaw

4 years ago

We received a pet charge because the guest next to...

We received a pet charge because the guest next to us heard barking dogs. We did NOT have dogs. We called to dispute the charge and they are unwilling to remove e $75 charge at this time. They need to investigate with housekeeping and follow up with accounting if they conclude we did not have a dog. The room was left in excellent condition and we did not have dogs. It is possible that the other guest heard a dog but I can guarantee you it didn t come from our room.

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