Darryl D'SilvaReview ofHeritage Motor Group
As I had found employment in the Maitland area I d...
As I had found employment in the Maitland area I decided to, on the strength that Heritage Motors managed & serviced the company s vehicles, take my car there for its 110k service. Big mistake. Firstly the service was supposed to come with a complimentary wash. This did not happen. Didn t see the need to complain about it. On the drive home I wondered what they had done as a service as the car felt no different as to what it did before the service. Being time poor & perhaps to fastidious I decided to take it no further. The full extent of their shoddy workmanship became apparent when recently I decided to return to my regular mechanic for the 120k service which he obligingly did while I waited. By this time the car was running terribly, which I told him. While waiting I watched them struggle to remove the oil drainage screw. Soon they came to advise that they were having problems removing it because whoever had done it previously had sheared the screw head in their attempt. When they finally succeeded what poured into the receptacle was the colour of coal tar & not oil that had done 10,000 kms. Obviously this had not been done on the previous service. Heritage Motors had also recommended that I needed my brake pads changed. Fortunately I decided (not sure why at the time) not to use them. Thank God. From other reviews it appears this mod is better at selling cars than servicing them. Do yourself a favour, take your business elsewhere

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