Omar Garcia

Review of Carlock Toyota of Tupelo

No stars .

No stars .
A big mistake to have bought a vehicle in this dealer, everything started well, but as soon as I signed the contract everything went down hill, the sales rep stopped working there (they say) and nobody took care of my papers, they just said , we sent your papers in the mail and so 1 month passed, after calling and calling many times finally someone answered and told me that they had not sent my papers for the registration of the vehicle (after 1 month) then finally sent them , But they sent them to a wrong city, i spent another 2 weeks calling and trying to found the papers , and when I spoke to them they were angry because they had already sent the papers (to a wrong city) I finally found the papers and tried to register my vehicle but the papers were not Signed in the right place, then I called them and they told me that everything was fine (false) and now they are 2 months without being able to get the license plate of my vehicle, it is not fair that once you sign the contract, They do not care anymore. This has been a nightmare, I will never go back to visit this dealer. Now I have to pay surcharges because it's already 2 months since I bought the vehicle and I could not get the license plate of my vehicle. I spoke to 4 different people at tupelo Toyota and all they do it's say , your papers are in the mail .