Shawn Cutts is literally the heart of Toyota of Or...

Shawn Cutts is literally the heart of Toyota of Orange. I am not just using that as a figure of speech. Every artery of the business seems to run through his office.He is an extremely busy person, yet he has always been there for us as customers. He is never too busy to talk to us and to make sure that we are doing well. There is no mystery as to why his customer service goes beyond excellence: Shawn cares about people. The way he cares about people can t be faked. Shawn is the real deal.

My parents are longtime customers. When our car radio needed to be replaced, my mother wanted a radio with a cassette player because she still listens to tapes. Shawn couldn t find a modern car radio with a tape player, so he spent his own money and bought a tape player that she could connect to the radio. He spent his own money to make a longtime customer happy. Shawn did this with no thought that anyone outside of our family would know about his kind act. Shawn goes above and beyond for his customers because he is a good person that cares about people. Shawn is a credit to the Toyota of Orange family and to humanity in general.

There s no doubt that the owners of Toyota of Orange care about their customers because they have placed Shawn Cutts as Fixed Operations Director.