Sheena Sproule

Review of Casa Ticul

Not as advertised in any way. The actual staff are...

Not as advertised in any way. The actual staff are lovely but the place itself is falling into disrepair. Two of the three small pools and the breakfast place were shut down indefinitely with no explanation. Sewage backed up into our bedroom after it rained, air conditioner (not turned on very low) saturated the bedroom floor every morning. Shower rarely had hot water. In need of either dramatic repairs or an updated listing with two small common areas and one small cold pool. Not worth the price, pay a little more (or maybe even less!) and go somewhere the management is honest.