Temple Joseph

Review of Menards, Inc

BUYER BEWARE. I purchased a fridge, stove, dishwas...

BUYER BEWARE. I purchased a fridge, stove, dishwasher and microwave from the Hanover Park store. The salesman recommended someone to connect the appliances, he actually put the referral in my hand. They sent out this man who spent 8 hours here and all he did was hook up stove, which I could've done. Then he proceeded to try and kiss me. I said no. He wouldn't take no for an answer and proceeded to pull my hair and push me closer to him. It scared the heck out of me. Then he pulled out these S&M toys. I said put them away, I don't want to see this stuff. I kept telling him to leave and thank goodness he finally did. I went to store and complained about it and told them I would never shop there again. So while I was waiting for them to figure out what items I had returned, I told the store manager that I would never shop at Menards anymore, not so much as a screw. I said that I would go to Home Depot. So as I was waiting for them to figure out what I returned, the store manager Bob said well this shouldn't take long, then you could go to Home Depot and said it in a very snotty way. Their customer service is terrible. I mean what kind of store manager says something like that. As if to say we don't need your business--go to Home Depot. I only wish I would have read all the reviews here before purchasing anything from Menards because I would never, ever had placed my order through them. Not only were they rude, they recommended a crazy person to hook up the appliances who could have raped or killed me but Bob told me Menards has no responsibility for what happened because they don't refer anybody (as if I were lying about the referral and that Menards does not recommend anybody). I told Bob, the store manager, that the salesman put the referral in my hand and they had a stack of his referral sheets at the store which they removed because I made a police report on the incident and a police officer went to Menards to report the incident to them so I don't quite understand how they hold no responsibility because I would never had called this service man if it wasn't for the referral that Menards gave me. I asked them for their corporate office telephone number and when you call the number, you don't get to speak to anyone, you have to write in your complaint. Pretty slick on Menards part. My best advice for consumers is: DO NOT PURCHASE ANYTHING FROM MENARDS. YOU WILL REGRET IT