Lanny Rotaru

Review of Bob Rohrman Schaumburg Ford

Horrible, Horrible, Horrible!!! After sitting ther...

Horrible, Horrible, Horrible!!! After sitting there for over an hour, information back and forth they tell us they don't have the vehicle we want in stock but that they found one that is somewhere in Michigan and will bring it for us in just a couple of days. That didn't happen, the day the car was supposed to be here we were told that the other dealer sold it and they are trying to find another but that there were non available for over 300 miles radius. My brother hears our story and calls another ford dealership 4 miles away and they tell him they have 10 in stock. We went there that night and yes they did have 10 in stock and bought one that night from there. No BS better interest rate, the monthly payment we wanted and the exact car we wanted.
Bob Rohrman is horrible!! They gave us lie after lie and I get the fact they have to make money but to tell me there are no cars anywhere within 300 miles and to find 10 just 4 miles away is beyond dishonest. When I tried to get my deposit back from them it was another fiasco. I would make sure non of my friends or family ever go there. The other dealership we got our car at was Friendly Ford in Roselle :)