Chris Taylor

Review of Tallahassee Dodge Chrysler Jee...

Took my jeep in for service, they diagnosed the pr...

Took my jeep in for service, they diagnosed the problem correctly after having it for a total of 24 hours. Came back and told me the part that was broken in the steering column cannot be purchased by itself. The only way to fix it is to order a whole new steering column from Chrysler $1,200 job and I would be without a vehicle for 4-5 days. Declined the service and did some research on jeep forums and found out what the name of the part was (they couldn't tell me that either). Purchased the part from O'Reillys auto parts (ignition switch actuator) for $40 and installed it in less than an hour. Overall experience was horrible, and to think they tried to scam me for a $1,200 job that costs $40. Stay Away!!!!