Mary M-S

Review of Capitol City Honda

Rory was exceptional to work with. He really liste...

Rory was exceptional to work with. He really listened to what we wanted, and found the impossible for us. He was very knowledgeable, extremely helpful and went the extra mile: saved us having to return our rental car some twenty minutes away; paired my phone to the car's Bluetooth system, as some examples. We appreciated that he was never hard-sell. We'll definitely refer friends and family to Rory.

The financial fellow, however, had hard-sell down to a science cloaked in a very affable style filled with personable anecdotes that supported his various pitches.That became tedious. Ultimately, we got what we needed but it took patience and perseverance. Because of this experience, my rating should be lowered to 4 stars, but given Rory's diligent efforts, and the satisfaction he brought us when I was almost ready to give up, I'll rate our experience based on that.