About a year and a half after moving into our hous...

About a year and a half after moving into our house and dealing with poor quality local water, we received a mailer offering a free water test and a gift card for our time. I figured a free gift card was worth it if nothing else. After the water test and information presented, I was convinced I needed something to clean the water in our home. I proceeded to do my own research and seriously considered other whole home water filtration systems from other companies to save myself some money. In the end, the other systems just didn t filter everything out and I bought the Westinghouse unit from Crystal Clear Concepts. I also got the Reverse Osmosis under-the-sink filter installed (to filter fluoride out for my drinking water at that faucet). My whole family loves the clean water and we no longer buy bottled water. I want to also say that every employee that has come out to test the water, install the filters, and maintain the system have all been extremely professional, respectful, and informative. I place a lot of stock in the customer service of a company and I believe a company is made up of its employees as much as its policies. This company has them both right and have been a pleasure to work with. They installed the filter and buried the water lines in the rain with no complaining. They even sent a landscaper out to fix the mess in my yard after the install. Lastly, I will add that after reading some negative reviews about the sales team and/or the maintenance plan, I understand some of concerns that have been presented, having a few issues myself. However, after speaking to a manager and also after the company s last maintenance visit all concerns were addressed. It is worth calling the company if any customer has concerns or issues. They will work with you to make things right.