Another unfortunate example in which the actual te...

Another unfortunate example in which the actual technicians (or whatever you would call them) are great, but the customer service and the company itself sucks. They are extremely unhelpful, generally have no care whether you live or die, and aren't afraid to very callously tell you so. They also have a sort of legal monopoly where sure, you could get electric from someone else, but ultimately you discover you have no choice