Paulette Kralj

Review of Couran Cove Island Resort

I have been been to Couran Cove 5 times now. This...

I have been been to Couran Cove 5 times now. This time being left extremely very disappointed to say the least . The quality is very poor . Very badly run down. Nothing is available to use , no virtual game room, no putt-putt, the beach access has fallen apart , beach restaurant is closed and run down broken deck etc.
The aqua Park is not pumped up to full capacity. The children's large play ground tennis court gym etc is non functional run down badly maintained . The only thing that is good for activities is the pool . The room was lovely , but in saying this when you are paying $648 for 2 nights in a 1 bedroom you would stleast expect to have shampoo conditioner toilet paper etc. There was none. The mattress was very springy and hard . Mattress on sofa beds were ripped and rust stained . The cleaner did not even nock she just came straight into our room while we were sitting in the lounge .

Reception is not beautiful how it used to be it now where the bat was. The prices are over rated and terrible. The food and beverage manager has no decorum, nor respect for his patrons ,my meal was coldhe picked up and put his finger in it to see if it was cold .our meals came out with no vegetables when they were supposed too , not to mention half of the food on the menu was not even available. sunset beach , broken chairs and umbrellas no cicktails$18 upserved in a plastic cup . Any cocktail we asked for they had no ingredients, the wine is $9 per glass and it's gossips wine . That is just unacceptable for a resort who states they are 5 star .
Every that is on there website is not how it appears .

Out of all staff they only friendly ones were 4 of them , Nick from pool bar , Leticis from restaurant bar , Larrisa at reception and the lady who signs off the bikes .

Everyone else . No words .