cody Review of North Central Ford
Absolutely worst service department. They straight...
Absolutely worst service department. They straight up lie too you I guess they re former car salesman. Wendsday they started on my car. Thursday morning I called to see how it was going. Russell told me they were about to start on it! At noon I called back and Russell told me he would go check on it and call me back. At 5 I called again because Russell never called me back. Russell said we have everything we need it ll be done tomorrow morning. Friday around noon I called to check on it. Russell told me he d check on it and get right back to me. 5 o clock comes around and I hadn t heard anything so I called again. Russell said we ll finish it up Monday morning we don t even have all the parts in yet! Monday comes. I called him at 9 am. Russell said I m going to go back and see how it s going I ll call you back in a few minutes. 10:30 I hadn t heard anything so I called back. Russell ignored the call. He called back about 11 and said they tried to use the small bay and the truck ended up being to heavy for it so they had to change bays and that held them up but it ll be done in a couple hours. I show up at 2. 3 hours after he said it would be done and got a completely rude reception from Russell he said they re working as fast as they can it ll be just a little bit longer. It s 3:15 and I m still sitting here! Stay away from this place!!!! The truth goes a long way they really need to teach their employees that!

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