Hao Phan

Review of Autobarn Mazda - Evanston,IL

Where to start, first this place is like your typi...

Where to start, first this place is like your typical dealership, where as when you're shopping for a car, they would be quick to respond, constantly keep in communication for as long as you're on the market for a car. Once they got your money, they will want nothing to do with you.

This has to be one of the worst dealership experience I have ever had, I am happy with the car, but it's people like these that are giving bad reputation to the brand that they are selling. Don't let their pleasant smiles and eagerness fool you, once they got your money, say goodbye to any form of communication. Follow up is key in building customer relations, this dealership gets 0 stars for that. Nice cars though.