Potentially we would have given the Sagamore a hig...

Potentially we would have given the Sagamore a highter rating but the last star fell short upon checkout with a grumpy curmudgeon at the checkout desk named, Lorraine. She greeted us early AM with a sour face and no "good morning!" We experienced a transportation issue that she refused to help solve as well. We must say the bell man outside was helpful and courteous during our transportation troubles so appreciate that! Enjoyed the pool, lake, Morgan cruise, the Bella Vita, fitness center and resort activities. Great holiday (except Lorraine ended it on a sour note)!