Irina S

Review of Grand Kempinski Hotel

A little old inside.

A little old inside.

At the reception desk, the staff speaks English well and can help in everything, but when you call on the phone, it is very difficult to explain something, and the cleaning ladies do not understand a single word of English at all !!!

The food in the hotel is very good. We were also in the common restaurant for breakfast, there are more hot dishes. And in the exotic lodge, where breakfast, afternoon tea and dinner are offered. Here the choice is not so great, but that's enough. If something is missing, you can order. Better to ask the manager right away, in our case it was Judith, Cuban. She fulfilled all our wishes. If you just ask the waiter, the first thing you will hear is no. They don't want to strain and look for something for you !!!
Yes, you will need a VPN for the Internet, otherwise you can't even use WhatsApp !!!
That's all in a nutshell !!!