Christie Collins

Review of Chateau on the Lake Resort, Sp...

The hotel is listed as dog friendly but it is more...

The hotel is listed as dog friendly but it is more like dog tolerant. We got a phone call one day when we were out telling us our dog was barking. Our dog does bark when it hears someone at the door but is not a continuous yapper, so we knew something must of happened. When we got back to the hotel there was message on our phone from housekeeping a little before we got the phone call from the front desk. We had the Do Not Disturb sign on the door so they must have "disturbed" our dog in order for you her to bark enough that the hotel called us to let us know. They also stuck us in the "guests with dog room" because it smelled like wet dog. The view was obstructed by the large and very noisy fans for the air conditioning. Many hotels we have stayed in are friendly with our dogs but we were treated like we had the plague by most staff. Our dogs travel everywhere with us so they are used to the hotel "protocol". I will not go back to this hotel, I will find a different hotel that truly is dog friendly.