Absolutely DREADFUL customer services, vague, wool...

Absolutely DREADFUL customer services, vague, woolly, cannot deal with a complaint within 24hrs have to wait 10 working days! Very convenient seeing that this would be after payments have been taken from my bank and we would be well into a new fixed tariff! Appear to make things up as they go along, really the most unprofessional service provider ever, dreadful phone line to South Africa call center doesn t help!

In response to your GNE reply...
"Amazing!"... although you're happy to take my money every month for the last 5 years or so!
You could'nt make it up, this company is a joke.