Company out of business update: Aug2020

Company out of business update: Aug2020

love our water system the water taste wonderful very glad we purchased the system we got ours system about five years ago when we moved here to Texas! the water was so tasteless and sandy we had no choice but investing in a water system. The presentation is long and lengthy they want both husband and wife present at time of presentation because it is a very huge sales pitch; because my husband works all day had to convince them that I was the decision-maker to be able to have them come out and even do the presentation!!! It had to be approved by higher management to even get the presentation LOL! in the sales pitch the free gifts were nice not cheap well-made they still look new to this day five years later. the soaps Gifts you receive are automatic renewal every 10 months and you may change the senses of each item every time which is nice! Service wise with crystal clear concepts so far has been great!! only downside is when we purchased these units we should ve been explained we are outside the service (We are literally out in the country an hour and a half outside the city) so when you make an appointment to get it serviced sometimes takes a while for them to be able to come out unless it s an emergency! They will come out and take care of you right away; anything that s gone wrong they have fixed quick! Rochelle is the greatest is the customer service worker they have there by far!!!! I would definitely recommend the products and service this company has to offer compared to some of these other reviews ......I haven t had any issues yet!
Update: my water system was having some issues call left a message for service department didn t get a call back for a couple of weeks Rachelle did call back and explain they were closed for the holidays and we re sorry there just a bit behind; Trying to catch up from their break which they have never done before so the company got a little backed up in their service calls and I have still yet to have it serviced!