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Bob Chirello

3 years ago

Brought my vehicle in with a problem with the air ...

Brought my vehicle in with a problem with the air conditioner. It is covered under warranty and need to order parts. Scheduled the service. Parts were mislabeled and could not complete repair. Ordered the parts again. Wrong parts came in again. Was told this happened once before and it took months to resolve. Expected a follow up call later today but nothing. My concern is this will drag out and it will pass the warranty period. Glad it s not in the middle of the summer. Not so much a dealer problem but it is a problem.

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