Bojana Halilovic

Review of Menards, Inc

Placed an online order to be picked up in store......

Placed an online order to be picked up in store... Nowhere did we get an estimated time of arrival. We thought that shipping to store will happen faster than shipping to our home address - we were wrong! Not only did we find out that our order is going to take a full month to arrive, but there was APSOLUTELY NOT A SINGLE PERSON that wanted to help us with the issue!!! We went back and forth from the store to "online customer support" (better call it CUSTOMER AVOIDANCE), just so we would end up talking to the vendor himself!!! The vendor too was not very helpfull, and neither was he happy that MENARDS gave us their phone number. So, I ended up calling the corporate office and was almost told to screw off! Again, NOT A SINGLE PERSON - AND I DO NOT MEAN A VOICE MASHINE NOR AN E-MAIL ADDRESS, I WANTED TO """TALK""" TO SOMEONE - but ended up writing this review! Unfortunately, the lowest rating is one star, and for them, that is an extremely high score!!!