Teri Brandstatter Review of Menards, Inc
OMG - if you want a knowledgeable answer if a DIY ...
OMG - if you want a knowledgeable answer if a DIY project PLEASE do NOT expect to get the right info from a Menard's employee!! Over the year I have had MANY "mini" incorrect experiences with Menards but... now is the time to voice my outrage!! Just recently purchased some wood flooring that was having installed by my contractor. Of course with packaged wood, they also sell all the additional matching pieces, but was saving $$ and wanted bare pieces like T-molding, transitions, stair nose... as such. When I asked, was shown t-molding in window & doors area and bare was as costly as as flooring pieces were so fine (at $18.99 a POP!) I had to settled!! Then today when running in to pick up a few metal transitional pieces - in the flooring department, what do I find but bare T-moldings for only $8.99 - so that's $10 a piece OVER SPENT just because of knowledgeable employees!!
Then spoke to store manager who was of NO Help! Only wanted to know who served me with my purchase so he could educate them - ya right!! But could/would do nothing on over spending price!!
Unfortunately flooring was already placed else I would have returned them ALL!
Just tried to contact corporate on this and darn if there's NO contact # only an email address. So I googled them for the # and what do I get but a VM stating they only take complaints via email. Gee I wonder why. MY SUGGESTION - have your own knowledge of what you what and where it is before ever walking in to a Menard's or better yet - go to Home Depot where they try and hire people of the trade!!!
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