I don't get the "breakfast of your life" reviews. ...

I don't get the "breakfast of your life" reviews. I think they do things fine, but it's not a destination breakfast place for me. However, I do like it when I want someone to cook me breakfast and I want to go somewhere close. I would bump it up to 4 stars if they cooked their hashbrowns better and made them crunchy (undercooked every single time) and if they actually toasted the bread/english muffins - those end up undercooked too. Service is underwhelming.