Mike Paige

Review of Beutler

I had a technician named Fidel come to my home to ...

I had a technician named Fidel come to my home to diagnose my AC unit. He concluded that the motor for the furnace needed to be replaced. He claims that this "standard" part needed to be ordered. I never heard from him again once he left. i called the office and left several messages requesting for him to call me back. (Per the their policy, the servicing tech has to order the parts needed for the job). But that call never came. Very unprofessional, i will never do business with this place again. I called Bell Brothers, they had my AC working again within 30 minutes.