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My experience with Perfectionist dates back August...

My experience with Perfectionist dates back August of 2011 and has just now been resolved as of September 2012. I originally had a double din DVD Player deck, new speakers, and HID lights installed in my high beams, low beams, and fog lights. The installation took all day but they had my truck back to me by 5pm that night. I payed for everything then got my keys and jumped in my truck and started checking over everything. First off I would like to say the speakers they installed in the truck are amazing! They sounded great and I thought I was off to a good start. I was wrong, I realized they had installed the wrong deck in my truck. One of my HID headlights were failing to come on as well unless you flashed them on and off several times. I went back into the shop and started asking questions. The guy working at the counter at the time named Cameron informed me they had made a mistake and wrote down the wrong one. I decided to keep the deck and have loved it in my truck. I informed Cameron about my headlight problem and he told me they would look at it but not today as they were about to close. So that day I drove home with a non-functioning head-light. The next week in August of 2011 I had a second appointment at perfectionist where they told me they would fix my headlight. The truck was in the shop all day. They called me telling me they had fixed it. I went to pick up the truck only to find that my headlight still wasn't working. They had also damaged my A/C Condensor in the process of trying to fix my light.
I had to leave town until May of 2012 so I asked for receipts and they promised when I got into town they would fix my A/C.
I scheduled my first visit in late may to have my A/C fixed and to have my HID head light fixed, at this point it STILL wasn't working. I came back that night and they told me they could not get the light to malfunction and they needed more time for the A/C. I went out to the truck and showed the manager my malfunctioning head light. He agreed there was a problem and asked me to bring the truck back. The next time I brought the truck in they fixed the head light. The A/C unit still was not ready though. In early September after calling them multiple times and being promised a call back in a couple days (which I never received) I finally got my A/C unit installed by them. It wasn't until that day however that they told me they could only install it, they could not actually charge my A/C. The end result has been me making an appointment to get the A/C charged. I hope others have a better experience at this shop but mine has cost me a lot more time and money then I bargained for....

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