Allanon Lee Review of Staybridge Suites Times Square...
Absolutely the worst stay I've ever experienced in...
Absolutely the worst stay I've ever experienced in a hotel. I'm still here and as I type this I continue to hear a very loud and horrendous noise that has been coming from the elevators for three day AND NIGHTS now. I spoke to the front desk three times and they said they would send security up to see why so much noise, but I still haven't noticed anyone come up. Once they said they would investigate, but I've heard nothing back. So... third sleepless night. I talked to another guest on the floor below me and they said it was "horrible" too so it wasn't just me. The tv signal sucks for 1/3 of the stations, the outside noise is insane (but it is NY so...) the very loud A/C fan will not stay on so it turns on and shuts off all night waking me up when I can actually finally fall asleep, and... back to the elevators... they are sooo slow. Every morning I wait almost 10 minutes for one and this morning when one showed up it was completely full (as usual since there is a backlog of people waiting). Fed up, I took the stairs. 23 flights first thing in the morning and on the way to see a client! And there was a LINE of people going down the stairs (presumably all the other people who gave up waiting)! I've never seen anything like that before at a hotel. And, no, I don't believe there was an issue with one of the elevators being out of order as I've seen them all open at least once per day and this ha been going on every day. Some good notes - clean rooms, nice bathrooms and actually good water pressure in the shower. Fix the freaking elevators and complacent staff and this might be an ok hotel.
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