cristi conway

Review of Hilton Tampa Westshore

Unfortunately I was not able to stay in this hotel...

Unfortunately I was not able to stay in this hotel because they were booked for Saturday but I would have loved too! Great customer service! I am a customer service manager and the gentleman that took my call exceeded my expectations. Instead of just stating they were booked like the 12 hotels I had called prior he asked what I was not only coming in for but what I was looking for and stayed on the phone with me until he not only found and booked another hotel for me but since they would not have the shuttle service to the port I was looking for gave me the name and number to a service we could use. Sorry I missed his name but if the rest of the staff here is anything like this gentelman you WANT to stay here!