Michael Muller

Review of Bob Rohrman Schaumburg Ford

So now I go back 2 or 3 months later because I not...

So now I go back 2 or 3 months later because I noticed my oil leak wasn t fixed. The service department takes 4 hours to look at where the leak is coming from. They say could be 500 to 1500 to fix the problem but we aren t sure because we don t know where the leak is coming from. I found this to be so coincidental as I just had my leak repaired by them. In fact these guys repaired my vacuum pump 4 months ago to fix the oil leak. Then get this a year before that they fixed my oil leak by replace it the vacuum pump. All so coincidental that two vacuum pumps would go out in a little over a year and now there is allegedly another leak on the other side of the engine where they can t pinpoint after 4 hours of looking. Also the service guy said the manager would call me after he gets back from vacation. No call. I beginning to think they can t do the job and they have had me spend time and money on things aka vacuum pumps they didn t need to repair. I m filling a complaint with the better business bureau and what ever else I can do to prevent them from stealing. Bob you better get down there and crack the whip on those guys. Especially the manager. He s giving you a bad name and ripping people off and when he gets caught he s not even making it right. Wow.