Overall I would give Menard a 4 or 5. Their produ...

Overall I would give Menard a 4 or 5. Their product offering and store personnel are very good. They handle in-store returns very well.
Their big problem is with their subsidiary product manufacturer: Mid West Manufacturing (MWM).
If you have a problem with MWM products, you contact Guest Relations, who should be named Customer Claim Denial Department.
If you think I'm being harsh, go to the Wisconsin Better Business Bureau page. The BBB has rated Midwest Mfg. "F". Read the customer complaints to get an idea of their 'quality' and poor warranty service.
Menards is OK, but they keep this subsidiary at an arm's length, denying responsibility for shoddy product, and sending you to their "supplier" MWM.
Before you buy a home improvement product at Menards, check the manufacturer. If it is Midwest Manufacturing, run to Home Depot or Lowes and get a name brand version. A higher cost will save you money in this case.
This is my basis for a 2 Star. MWM got a 1 only because 'zero' isn't available as a choice.