Stayed at the Westin for a week in March and it wa...

Stayed at the Westin for a week in March and it was a great overall experience. The hotel is large, well maintained - the gym and pool are fantastic.

Breakfast spread is pretty good and extensive. The reason I took off 1 star is for the quality of service. It's not bad at all, in fact all the people there were very responsive and helpful. However the experience pales in comparison to Indian hotel chains like the Oberoi and Taj, where service is much more personalized (all the staff know your name, your preferences and customise your experience).

For example, the Oberoi Bangalore had the latest bestseller already on my bed stand when I checked in and my fav chocolate bar in the fridge...small things like this make a huge difference to the experience