I stayed here for two nights prior to Christmas, 2...

I stayed here for two nights prior to Christmas, 2011. It was my third visit to the hotel. Everything was excellent except the front desk staff. More than three employees had the same crummy attitude.They seemed to care more about joking with each other than helping guests. When you could get their attention, they acted bothered and put out. Not what I expect from an IHG property. Room was the best! Could see the Empire State Building outside the window. Breakfast was really busy but delicious. Elevators were slow during peak times, but really just what you'd expect. Location can't be beat. Mini-kitchen with pots and utensils. I will be back, despite the staff. Fix the staff problems, and they get 5 stars!