Review of Telemind
Unconscionable “care”
I spent 2 years with Telemind as my mental healthcare provider. Out of my 30 appointments, only 3 times were my prescriptions sent to my pharmacy within 24hrs of my prior appointment. The practitioner I saw consistently seemed uninterested and hurried, as if they were trying to fulfill seeing an enormous quota of patients. Their lack of care is noticeable in the patient notes I requested and received after leaving their practice. They did not document major parts of my mental health and clinical psychological history I shared with them. They wrote notes about our discussions that were objectively false, and omitted very pertinent things even relating to dosages of medications I was on and what dosages were changing. My provider was unprofessional, and that seems like an understatement. Ultimately I feel as though I was rushed out the door and tossed aside, and could never rely on my medications being prescribed correctly, or timely. I realize now how damaging their lack of care actually is, and am sad that I am not the only person who has dealt with this awful, despicable level of care and lack of service.
The office staff are wildly inconsistent. Sometimes they are very responsive. Other times, they were impossible to get a hold of. Generally nice in a robotic way, though. I guess that’s the only nice thing I have to say about this company.
Do not waste your time, your money, or your brain on this awful company. I refuse to call them a mental health practice. Telemind is a thievery practice.
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