I purchased my car here about 3/4 years ago. I ha...

I purchased my car here about 3/4 years ago. I have also taken it back for all of its service needs. Everything has been a very good experience.

On my last service, which was yesterday, there was a serious lack of communication, which left me pretty frustrated. Although the service department dropped the ball, and lacked handling the situation as well as they could have, the manager Kevin stepped in and handled everything with the type of service and professionalism you expect from a Lincoln dealership.

Overall, I would still recommend using this company for any of your car needs. All but one experience has been 5 stars, and the one incident that was not up to their standards was quickly addressed by management.

Thank you Kevin for your sincere efforts yesterday~