This was my first time going into an auto shop wit...
This was my first time going into an auto shop without my dad. I was nervous due to my lack of experience. However, the service and honesty of the employees gained my immediate trust in the business. I was told my tires were new and could have a warranty on them, meaning I wouldn t have to pay. The gentleman told me to check so that I wouldn t get charged for something I could ve gotten for free. He knew this was my first time and that I didn t have much knowledge on any of this. He was kind, attentive, and honest. This is a small business that is most likely impacted by covid. They could ve taken advantage of my inexperience. However, the moral integrity, professionalism, and honesty of this business speaks volumes. My warranty only worked with Costco, so I didn t end up using their service. The gentleman knew this was a possibility but still chose to uphold his values. I am grateful that this was my first experience. I will be going to them for future services. I know they ll have my back.