Michael A

Review of Double tree by hilton downtown...

Very nice hotel in a great location with undergrou...

Very nice hotel in a great location with underground parking within the building. Elevators bring you up to the lobby where the check in is conviently located. The wait to check is was long and they appeared to be short staffed but an apology was given at the counter which I found to be sufficient for the wait. Upon receiving the key we were handed a freshly baked cookie which was amazing. Nothing like a hot chocolate chip to say thank welcome. The only negatives I had was with the towels in the room. They appeared to have a stain on them from who knows what and I didn t bother getting a new one but I m sure if I asked they would have brought up some fresh clean ones no problem. The bathroom however was very neat and clean. The room in general was great lots of space and clean. The pillows could be abit more firm/ fluffy but that s just my personal preference and the bed is decent comfortability.