The hotel itself is nice and charming. Very strong...

The hotel itself is nice and charming. Very strong odor / scent in rooms. Price is way to high for what you get in comparison to other luxury European hotels. Breakfast was a disappointment and anything extra you may want will be charged on you even though breakfast was supposed to be included. While the staff are always friendly they aren't very helpful (except the concierge which were great). Didn't feel like a five star hotel for sure.