Richard Naylor

Review of Fastway Couriers North East

This company is disgraceful. How you can have your...

This company is disgraceful. How you can have your phone disconnected in this day and age? It is beyond belief, especially when you think about the fact that they work in an environment that requires constant communication with customers.

I had a delivery last week from DPD. The difference is night and day. They couldn't have been more helpful on the phone and everything came when they said it would. Driver even rang me to let me know he was on the way.

This is a rant of pure frustration. My parcel is saying out for delivery for the past 2 days and I can't get in touch with anyone to see when it will be delivered. Also due to the volume of complaints on this review page I cannot believe this franchise is still in business. Google should allow reviewers to give no stars in my opinion