kathy eady

Review of Chateau on the Lake Resort, Sp...

My husband and I spent the weekend at Chateau on t...

My husband and I spent the weekend at Chateau on the Lake last weekend. He surprised me for our 25th Anniversary. He paid for a couple's massage and other spa treatments. When we arrived, they had told him an earlier time than what they said over the phone, & the $80 bath was just a Jacuzzi bath with hot water and no salts, aromas, etc. If we were to add oils or salts, it was $15 per person, per treatment. My husband ended up getting the wrong massage than what he ordered, and the shower didn't work in our room. The communication among the staff needs improvement. We had to leave early that morning, so we did not have time for them to come and fix it. We were so disappointed, and especially with it being our 25th Anniversary. Too much money was spent for too many issues.