Jim Arndt

Review of Mayan Palace

Dated, the rooms and grounds in the Mayan Palace n...

Dated, the rooms and grounds in the Mayan Palace need updating. The one bedroom suite is very large but simple furniture, the partial kitchen is small. One phone jack is broken. Few electric outlets in the suite. The shower head is loose and the finish on the bath tub is sad. There doesn't seem to be much attention to details. The view from our third floor room is jungle. The property is so sprawling it is often quite far to walk. If you choose to wait for the property shuttle train you get eaten by the mosquitoes. Some of the staff either don't care to help or are not trained well. For a quick dinner on our first night we paid $20 for 2 deli sandwiches. Prices in the market are very high. Sorry that we committed to 3 weeks here.