thomas archer

Review of Cheyenne Mountain Resort

My wife and I had a very enjoyable time while stay...

My wife and I had a very enjoyable time while staying at the Cheyenne Mountain Resort. There were really only a few things that we felt were in need of "improving". During our time there, the hotel had a couple of big "company parties". The downfall to that, the bar on the "main level" where the check-in desk and restaurant resided, was grossly understaffed waitstaff and bartenders. The company party did have their own bars at the level below but I think most of the partygoers' didn't stay there for very long so them going up stairs to play pool at the billard tables and sit in all the couch's and chairs there is what caused the "backup". It was a very long time for any of the waitresses to get to customers due to the volume of people in the pool and bar area.