Laura Grant

Review of Bewleys Hotels

We booked at an inflated price to stay in Dublin w...

We booked at an inflated price to stay in Dublin while a couple of sporting events were taking place. Upon booking we requested a deluxe family room to accommodate two adults and a 7 and 2 year old. This room was not adequate for our needs, or for what we paid. We were placed in a room with a wet room and disabled access toilet. This was unsuitable for our need to bathe the children, not to say dangerous and slippy for everyone to use the bathroom afterwards. The room had not been updated recently. If you need photos I can provide proof. The bathroom and room itself were unhygienic, rusty and in need of maintenance. Having stayed in the original Bewleys previously with no mishaps or inadequate rooms provided I can only think you were overbooked for the weekend and provided us this room rather than an more appropriate one. We booked at the start of June which should given time to allocate us a decent room on the floors I have stayed in previously which have a bath. We were not asked how our experience was on check out but will be not recommending the hotel to anyone. It's a pity given it's locality to several big places. Please contact me for further information if required.