Umberto M Review of Staybridge Suites Times Square...
One full week of terrible stay it's enough for a p...
One full week of terrible stay it's enough for a proper review of this property that Intercontinental Group should immediate delist from their affiliates.
The premisses are very poor and fundamentally dirty.
Rooms are mostly dusty due to a very old moquette that has never been properly cleaned.
There is a only a micro wardrobe where you won't be able to put more than a couple of coats.
Due to the layout of the room there is not place to put your luggages that will therefore stay in the middle of the narrow corridor.
AC/Heating it's powerful but so noisy that it's impossibile to let it running during the night.
Room isolation is poor therefore you will hear everything, from the neighbour to the elevators.
Toilet are in decent conditions but showers are like a fountain on the floor so much is a the leaking.
Floors are served via three creapy elevators that are noisy and uncordinated.
It can took from a minimum of 10 minute to 35 minutes during peak hours to go from an high floor to lobby.
There is no service elevator therefore often you will be sharing the elevator with the staff and even more often you will not be able to board the elevator as it will be full of hotel stuffs as trolleys and more.
Conditions of the elevators are terrible and no doubt the carpets have never been cleaned.
Hotel website highlights free breakfast.
Conditions of this breakfast can be described only as miserable.
Beside the dirtyness and disorganization of the rooms dedicated, the food quality its terrible and consist of mostly frozen items or canned product plus a couple of vegetable (tomato and onions).
There is no indication of sort for ingredients and or allergens.
Tables are dirty, long queues are constant and it's most probable that you will not have where to seat therefore, most of the guest will be trying to go back to the rooms with dishes full of foods, creating even longer queue at the already terrible elevator that will be than smelling for hours.
Keep in mind too that its basically an open buffet of micro dimension.
When something is finished its gone till when the employee in charge (the hotel and particularly the breakfast is really understaffed) will be willing to replace it, than it will be available again.
The same for dishes, forks, glasses etc. etc.
Exist also a room that is dedicated to IHG member. Beside the condition of the rooms that can be described only as offensive here the situation is even worst.
Disorganization is the queen and dirtyness the king.
Location of the structure is pretty good but it's clearly not Times Square.
Wi-Fi is stabile and decent in terms of speed.
Stay away from this property.
Comments: