Roosevelt Rogers, III

Review of Tallahassee Dodge Chrysler Jee...

This has been the worst experience I've ever had p...

This has been the worst experience I've ever had purchasing tires. It started last year when they lied about their price matching and were forced to honor what they said. Fast forward to today and they claim that I didn't have road hazard. I will pay for the tire but their service manager was very rude and condescending. I highly object to doing any business with them. I will never purchase a vehicle or do business with them moving forward! They received a one star because it was the lowest I could give. Their service department manager is the worst no custom service skills at all. His response to me was in 31 years as a service manager no one has asked about road hazard coverage on tire purchases nor do we discuss it with customers purchasing tires.

It is 8/4/17 and I spoke with a manager by the name of Mike who would be contacting me after so called investigating my experience with their service department and poor customer service from the service manager, well just say I'm still waiting to hear from him. Again never will I do business with them and encourage others not to as well.