The people outside your store are suffering in the...

The people outside your store are suffering in the sun.
I'm privileged enough for someone to get my medicine for me but I'm sitting here in the shade watching all of these people, some of them look actually very sick because they're standing in the Sun. Perhaps my post will prompt you to do something about it. It's over an hour outside waiting time. I wish the order before worked but the three times I've used that service they've never had my order... What's one to do?